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Grand Lucayan 2017 Taxes and Hotel Policies

Reservations Cancellation Policy

The following is the cancellation policy for the Grand Lucayan Beach Resort. 

  • All bookings require a one night non-refundable deposit at the time of booking
  • If cancelled, this fee is non-­refundable with the exception of an illness with a doctor’s note, cancellation of flight officially by the airline, or a government/immigration matter
  • If entire booking is cancelled within 7 days of confirmed arrival date, the entire stay will be charged for room and tax at confirmed rate
  • Reservations not cancelled are considered a NO SHOW the entire room and tax penalty will be applied for all nights confirmed

Christmas Period

December 26, 2017 – January 1, 2018 the full room and government tax payment is required at the time of booking. Guest must cancel 7 days prior to arrival date or the following penalties will apply:

  • Forfeit one (1) night for bookings cancelled 7 days PRIOR to arrival date
  • Forfeits entire room stay if cancelled inside of the 7 day period

Please note if a guest wishes to depart early there will be no refund on the remaining nights with the exception of a Hurricane (not a Tropical Depression) or national disaster.
Hurricane Policy

In the event of a hurricane on Grand Bahama Island, Grand Lucayan Resort will assist in rebooking guest future stays or cancellations without penalty. If unable to leave island due to closure of the airport(s), a guaranteed distressed traveler room rate and applicable taxes will be applied for guests paying on their own account. If guests are prepaid through a third party, guests are covered for distressed stay. This policy is applicable to transient and group reservations as stipulated in their contracts. The stipulations that apply are as follows:

  • Cancellation and no-show fees will be waived for the period that Grand Bahama Island is under a Hurricane Warning and/or a Hurricane Watch. (*not a Tropical depression or warning)
  • Guests holding confirmed and full deposited reservations within the non-­refundable window that are unable to travel to the resort due to closing of Freeport International Airport (FPO) or The Grand Lucayan Resort will be given the option for a full refund (to the method of payment) OR a one room category upgrade on their next visit to the resort within one calendar year.
  • Reservations for comparable accommodations will be made on a space available basis and blackout dates may apply.
  • Any commission owed to travel agents will be paid on the stay interrupted by the hurricane as long as revenue is generated and received by the resort.
  • Other expenses including but not limited to airfare, food and beverage, or catered services are not included or covered by this guarantee, unless you are an all-­inclusive guest in which case food and beverage and room inclusions will apply per reservation details.
  • In House guests will not be penalized for an early departure in the event of a hurricane.
  • Any unused portion of a deposit for an in –house guest will be refunded in the event of a hurricane.

Grand Bahama Island must be placed under a Hurricane Watch or Hurricane Warning by the National Hurricane Center for the Hurricane Guarantee Policy to be in effect. A hurricane is defined/validated by the national hurricane center only-typically a tropical cyclone in which the maximum sustained surface wind is 74 mph to 64 knots or greater.

Breakers Cay standard taxes and fees
Room tax 7.5%, Resort levy 8% + VAT tax per night, $8 service charge per person per night; $10.75 resort fee per person per night for occupants 13 and older; $10.75 energy surcharge fee per room, per night.

Also, additional fee per person in a room is $30.00 + taxes and fees.

Check In requirement's

  • Must be 21+ years old
  • $100 security deposit (cash or credit card)
  • Photo id
  • Valid credit card

Deposit

One night non refundable at time of booking, if cancelled within 7 days full penalty. Full penalty of room and tax, if guest is staying two nights, two night room and tax will be charged.

Children policy – Breakers Cay

Children 12 and younger stay for free in the room and do not pay any taxes or fees.

Children’s policy – Lighthouse Pointe

Rates for children staying in room with parents: 0-­4 years old stay and eat free; 5-­12 years old pay 50% off rack rate per person double occupancy rate based on season; 13+ years old pay additional person rate, per night