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Rewards FAQs

How can I participate?
To participate in the Grand Lucayan Cash incentive program agents must:
1. Be 18 years or older
2. Complete and submit an enrollment form, located on www.grandlucayan.com/travel-agents

How do I earn rewards?
Simply book 3-nights or longer at Grand Lucayan, with the specific booking & Travel windows and we send you $75 for each booking!  It's that easy!

How do I track, report and redeem my bookings?
1. Use the redemption form to track and report your bookings monthly; PDF forms will be available
2. All bookings must be reported in the month immediately following booking
3. Each month complete and submit your bookings; no exceptions
4. Remember, only bookings made by individually enrolled members qualify for redemption and are not transferable or combinable with other members or group
5. Checks are processed within 30-days of guest departure and are made out to the qualifying agent.

Do my bookings expire?
Cash incentive expires once guest checks out. So, be sure to report your bookings before guests arrive at the resort.  

Do my group bookings earn points?
We have many other incentives out there for groups.  Please contact groups@grandlucayan.com to see which is available to you.

Where do I find more information on Grand Lucayan's incentive program?

1. Contact your local Sales Representative
2. Email travelagents@grandlucayan.com
3. Call 800-693-1413
4. Visit www.grandlucayan.com/travel-agents

 

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Grand Lucayan Resort, part of the Splendia hotel selection